Prevent chargebacks and win disputes
Put money back in your pocket and easily manage customer complaints. All the tools you need are built in to quickly respond to disputed transactions, maintain excellent customer service and reduce chargebacks.
Discover new paths to success with payment analytics
Reporting and analytics
Smarter, smoother, simpler operations
Optimize your business, improve the customer experience and uncover new growth opportunities with in-depth and real-time reporting at your fingertips.
Smarter decisions start with payment data
Need solutions to improve operational efficiency? With payment analytics dashboards, your metrics are available in real time. Get insights for transactions, deposits, billing, settlements, fees and adjustments — or dispute a chargeback.
Improve your performance
Turn customers’ spending habits into powerful insights that help you boost cash flow and grow your business faster.
- Develop marketing strategies
- Measure marketing efforts
- Optimize forecasting for faster growth
- Streamline business operations
Get ahead with competitive insights
We combine industry data with debit and credit card transactions to show you how you perform against direct competitors — and how you can improve your business performance.
- Compare sales trends
- Analyze customer spend
- Spot untapped potential
- Improve authorization rate
Dig into meaningful customer data
Struggling to find informative customer insights? Our demographic data and metrics make it easy to give buyers a memorable customer experience that keeps them coming back.
- Payment data analytics
- Merchant reporting services
- Customer engagement suite
- Chargebacks and reconciliation
- Dispute management services
- Single sign-on access anytime
All the intelligence you need in one API
Access and build your own reports with our simple API. We give you the freedom to securely download your payment data or integrate our software with your accounting, CRM and other owned applications.
View chargebacks
Use the dashboard to get a visual representation of your chargeback data.
Organize disputes
Get a comprehensive view of your disputes to stay on top of open and pending cases.
Calculate scenarios
Rely on advanced machine learning to calculate the probability of your wins/losses.*
Detect payment fraud
Identify suspicious and fraudulent activity and reduce the chances of chargeback fraud.
Payment analytics and reporting FAQs
Whether you’re an ecommerce business, retailer or financial services provider, reporting, payment analytics and the business tools that come with them give you complete visibility into payment processing. These tools facilitate reconciliation and allow you to make data-driven decisions.
We offer a number of reports, including settled batches, deposits, disputes, processed payments, fees, transactions and more.
Yes, you can create customized reports for one-time use or set parameters to automate recurring reports.
We offer a number of analytics data that can help you as a merchant, including customer behaviour patterns, payment trends, customer demographics, revenue growth and profitability, competitive analysis and business intelligence dashboards. With these features, you can streamline checkout, minimize churn, lower chargeback fraud, reduce cart abandonment and more.
Yes, dispute management can improve fraud prevention by helping detect fraudulent transactions to reduce your losses.
*The probability score is an estimation of the potential outcome of a chargeback based on historical results; it is not a guarantee of an outcome.