Your restaurant POS system questions, answered

• What is a restaurant POS system?

  Quick-service and full-service restaurants, bars, venues and arenas use point of sale systems to take orders, accept payments, track inventory and manage staff. Typically, a restaurant POS is available in two configurations: a touchscreen countertop device with card terminals and receipt printers or a mobile-based format that lets you accept payments anywhere. Beyond empowering employees and the ability to accept popular, convenient payment methods, your restaurant POS should also provide marketing and loyalty integrations, omnichannel functionality, order management, secure payment processing and offline mode to continue operations without connectivity.

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• Why does my restaurant need a POS system?

  Without a POS, it would be nearly impossible to quickly handle transactions, improve service speed and accelerate growth. But a basic POS won’t do. You need an all-in-one system that lets you complete transactions, win customers, create employee schedules, automate repetitive tasks and minimize errors — and Global Payments provides accuracy, speed and delight with every swipe.

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• What types of restaurants can use Genius?

  From award-winning enterprises to hole-in-the-wall spots only the locals know, Global Payments offers solutions for quick-service, fast casual and fine-dining restaurants (and everything in between). Serving 300,000+ merchant customers in 62 countries worldwide, we’re here to help you run your restaurant smarter. Whatever the size or style of your operation, we have the complete solution for you — and no growth is too big for us.

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• How does a POS system improve order accuracy and speed of service?

  A point of sale boosts order accuracy by delivering real-time menu updates and sending tickets directly to the kitchen, eliminating miscommunication and ensuring allergen needs and modifications are clear. Plus, features like scan to order, scan to pay and handheld devices keep lines moving, while data-driven insights help optimize workflow. The result? Fewer errors, faster service and an elevated customer experience.

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• Does the restaurant POS system integrate with third-party delivery services and online ordering platforms?

  Whether you’re increasing bookings or minimizing shrinkage, you can run your restaurant exactly how you want with a developer-friendly API that enables you to design, develop and build whichever integrations your eatery needs. With over 100 third-party add-on integrations, you can have your cake and eat it too.

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• What payment methods, including contactless and mobile payments, does Global Payments’ POS systems support?

  A buffet of payment options are available with Global Payments, giving guests the ability to dine and pay their way. From self-service kiosks and mobile card readers to drive-thru digital menus and online ordering, you can securely accept all major payment types — including debit and credit cards, gift cards and mobile wallets — at the table, curbside or on the go.

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• How does a Global Payments’ POS system help manage inventory and labor costs?

  Costs continue to rise while profits shrink, so it’s no surprise restaurant owners are looking for the best POS — high value value at the right price. Thanks to inventory management, menu management and optimization and robust sales reporting, you can avoid the overbuying that leads to spoilage and the underbuying that contributes to lost revenue. Integrated staffing solutions boost productivity, optimize scheduling and streamline the payroll process.

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• How do I choose a payment processor for my restaurant?

  Choosing a payment processor for your eatery is a key decision that impacts everything from your bottom line to the hospitality you offer guests. To help make a decision, evaluate your individual needs, consider pricing, prioritize security and look for growth potential. With Genius, you get everything you need to accept payments, gain business insights and scale your way.

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